How Your ZIP Code Determines 311 Response Times
Missed trash pick-up, abandoned car, fallen tree, and a pothole — what do these all have in common? You call 311 if you want the city to help you with these concerns. But depending on which neighborhoods you live in, you could be waiting longer than other neighborhoods to get a pothole filled or an abandoned car towed. Why is that? Host Trenae Nuri talks with Nick Jain, a Fairmount resident who analyzed over a million 311 data points, to try and answer this question.
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